We understand that returns may occasionally be necessary, and we are committed to making the process as simple and efficient as possible.

To initiate a return, please contact our support team via the Contact Us page within 30 days of receiving your product. For a faster resolution, be sure to include the following details:

• Name on the order

• Order number

• A clear description of the issue

• Photos showing the problem (if applicable)

• Your preference for a replacement or refund

Please note:
We are not responsible for customer-related errors such as spelling or grammatical mistakes, issues with original images, or incorrect order selections. We strongly recommend reviewing all details carefully before completing your purchase.

For a full explanation of our return policy, please refer to the detailed guidelines below.

Return Policy

We accept returns for non-sale items within 30 days of receiving your order. To qualify for a return or exchange, items must be in one of the following conditions:

• New – Unworn, unwashed, with original tags attached

• Slightly used – Gently tried on, unwashed, in resalable condition, with tags attached

All returns must be accompanied by the original sales receipt.

Please review the detailed guidelines below for specific return criteria and instructions.

Returns Shipping:

We offer free returns for any products that arrive damaged or defective — no return shipping fees will apply (Return cost: $0.00).

If you receive a faulty item, please contact our support team within 30 days of delivery via our Contact Us page. Be sure to include:

• Your order number

• A description of the issue

• Photos showing the damage or defect

We’re committed to making things right — whether through a replacement or a full refund. If you need help refining your return or exchange, our team is here to assist every step of the way.

Returns Procedure:

Once you have contacted us at [email protected] and received an approved return address, please follow these steps:

1. Prepare Your Return Package

   • Carefully pack the item(s) you are returning.

   • Include a printout of your purchase confirmation email inside the package.

2. Ship the Package

   • Send your return using your local post office or a courier service.

   • Be sure to provide us with the tracking number once it’s available.

3. Confirmation & Refund Review

   • Once we receive your returned items, we’ll send you an email confirmation.

   • We will also notify you by email whether your refund request has been approved or denied based on our return policy criteria.